Plasti-Tech Piping Systems (Pty) Ltd and its affiliates (collectively “Plasti-Tech”, “us”, and “we”) is committed to respecting the privacy of your personal data and to providing you with the best possible solution whilst still maintaining the integrity of any information you may share with us.

To demonstrate our commitment, Plasti-Tech has created this privacy statement in order to communicate its intent to provide effective processes for the appropriate handling of such private information and to comply with applicable legislation that governs the authentication, protection and disclosure of personal information. By procuring any related products, services and/or solutions (“services and/or products”) from Plasti-Tech, you consent to the use of your personal identifiable information within the scope of the data practices described in this statement.

For purposes of this privacy statement, personal information is that as defined in the Protection of Personal Information Act 4 of 2013, or more simply any information that can be used to personally identify an individual, for example your name, an identification number, location information, an online identifier, or one or more factors specific to the physical, genetic, mental, economic, cultural, or social identity of that person.

Where applicable, this privacy policy applies in addition to any other agreement that you enter into with us.

For any comments or queries relating to this policy, please contact

The personal information that we collect.

We collect (among others) the following information:

  • Personal details, such as your name, email address and phone number
  • Billing information, such as relevant payment information and VAT registration number
  • Legally required information, which includes any additional information that the law requires from us to verify your identity

How we collect personal information.

  • Directly from you when you use our website or any other service
  • If you request information from us to provide a quote or provide further details on our products or services
  • If we request it directly from you
  • From individuals, companies or organizations who have referred you to us where such information is publicly available or for legitimate business purposes
  • Through the use of our online cookies, which is used to primarily identify visitors that return to our website or who we believe may benefit from viewing marketing materials. You can prevent us from doing this through settings on your browser. Cookies only store information from your browser and cannot access data from (or on) your computer or device.

How we use personal information.

We may use your personal information for any legitimate business purposes relating to our services and/or business activities. Some of the purposes for which we use your personal information include:

  • Responding to your queries posted on our websites, lead generating pages, or queries emailed directly to us
  • Onboarding you as a client and verifying your identity (as required by law)
  • Providing you with our products and services
  • Referring you to other service providers with your consent
  • Improving our website and lead generating pages by analyzing certain information collected from cookies and other related information
  • Sending you information in the form of a newsletter
  • Inviting you to any events
  • Complying with our regulatory and any other obligations

Third party providers.

We will only share your personal information for purposes of providing services to you or any other legitimate business purposes relating to our business activities — including but not limited to, the protection of our or your rights, complaints, marketing and enforcing any agreement between us.

Where required for business operations, we may share your personal information with our service providers. We only share information with service providers after we enter into an agreement with the service provider to regulate the way in which the personal information will be secured.

Where the law requires us to do so, we may also share your personal information with third party service providers, agents, contractors, employees, law enforcement agencies or business affiliates and partners. We will only share your personal information in these instances for us to do so and only to the extent that your personal information is required for such third parties to perform their obligations and services.

Any third parties with whom we share personal information are contractually required to implement appropriate data protection and security measures to protect personal data and are not permitted to use personal information for any purpose other than the purpose for which they are provided with or given access to personal information.

The use of cookies.

We may store some information (commonly known as “cookies”) on your computer when you visit our web site. This enables us to recognize you during subsequent visits. The type of information gathered is non-personal, such as:

  • The IP address of your computer
  • The date and time of your visit
  • Which pages your browsed
  • Whether the pages have been successfully delivered or not

Mailing list information.

When you submit a request for information or a quote, you will be added to our mailing list. We use this mailing list to send you information about:

  • Our business
  • The products that we provide
  • The services that we provide
  • Legal developments (if applicable)
  • News and event information

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of each email which will result in us no longer sending any mails to you. You can also email with your request to remove you from our mailing lists.

If you unsubscribe from our mailing list, we may still contact you in other instances, such as in the course of providing you with services or to handle account queries. In most instances, the relevant staff member will contact you directly and not through a mailing list.

Where is personal information stored?

Your personal information is stored on our local servers located at 27 Buwbes Road, Sebenza, Edenvale. Your information may also at times be transferred and stored securely on international services such as Google Workspace ( or Microsoft Office ( for which Plasti-Tech Piping Systems pays a monthly subscription for services.


Plasti-Tech Piping Systems has implemented technology, policies and processes aimed at protecting the confidentiality, integrity and availability of your personal information. We update and refine these measures on an on-going basis. Plasti-Tech Piping Systems will always take reasonable steps to protect and ensure that your personal information is protected and safe. These measures include:

  • Firewalls
  • Data encryption
  • Physical and electronic access control to our physical buildings
  • Password control
  • Disaster recovery measures

Links on our website, lead generation pages, and emails.

We may include links to other third party websites that do not fall under our supervision. We cannot accept responsibility for your privacy or the content on these websites.

We recommend that you check the policy of each website that you visit and that you contact the specific organization if you have any concerns or questions regarding their privacy policies and practices. Please be aware that internet communications are inherently not secure unless they have been encrypted.

Your communications may be routed through any number of countries before reaching our website or lead generation pages. Plasti-Tech Piping Systems therefore assumes no responsibility or liability of any nature whatsoever for the interception or loss of personal information beyond our control.

Consent to receive direct marketing

By submitting your details, you hereby give consent to Plasti-Tech Piping Systems, their duly appointed affiliates, and agents to process your personal information as provided, for the purpose of direct marketing in respect of information and communications technology related goods and services.

You understand that your personal information and data will be used solely for the purposes for which it was provided. You understand that you can at any time unsubscribe, should you choose to do so, through the link provided at the bottom of each marketing mail or by contacting